Meet Our Team

Cleveland Sight Center (CSC) was founded in 1906 and is located in University Circle. In 2010, CSC launched a business to provide call center services to Ohio’s government agencies. Excellent service delivery propelled rapid growth. The Call Center now has annual revenue of $2.2 million and a workforce of 60 representatives - nearly all of whom have a work-limiting disability. Over 500,000 calls and 50,000 emails are handled each year with measurably excellent levels of customer service.


The following leadership team members of Cleveland Sight Center guide the day-to-day operations of the Call Center:

Jassen Tawil Jassen Tawil, MNO
Vice President, Strategic Initiatives
Mr. Tawil successfully managed multi-year technology and training projects funded by the Department of Commerce, Department of Housing and Urban Development, Internal Revenue Service, National Telecommunications and Information Administration, eTech Ohio, Ohio Rehabilitation Services Commission, as well as Cuyahoga County Jobs and Family Services.
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Larry Benders Larry Benders
President and Chief Executive Officer
With a substantial background in both the for-profit and non-profit world, Mr. Benders brings a wealth of experience and education to Cleveland Sight Center. As Director of Development for Cuyahoga County, he managed a $100 million economic lending program and oversaw numerous federal and state community development programs. Previously, Mr. Benders was the first Executive Director for the Workforce Investment Board (WIB), a joint effort between the City of Cleveland and Cuyahoga County that provided job placement opportunities.
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Kevin Krencisz Kevin Krencisz, CPA, MBA
Executive Vice President
Mr. Krencisz is Cleveland Sight Center's Chief Financial and Administrative Officer and responsible for managing an annual budget of $10 million dollars. Mr. Krencisz oversees the day-to-day administration of the agency, directing activities in the areas of fiscal management, strategic planning, marketing and communications, information technology and human resources. He has broad experience in financial and organizational management serving internal and external clients.
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