Employment Services

Cleveland Sight Center’s (CSC) Employment Services Department uses a client-centered approach to help individuals with work-limiting disabilities achieve competitive employment. Our dedicated staff will aid in the career development process by focusing on the client's individual needs, interests, goals and personal preferences to find and maintain employment.

Throughout this process, we emphasize client choice, rapid job search, unlimited time and individualized follow-along services.

Eligibility:

  • Individuals with a work-limiting disability
  • Individuals who are motivated to work

To learn more or to schedule an appointment, please call the Manager of Employment Services at 216-658-7354 or djones@clevelandsightcenter.org

Employment Spotlight:

Rhonda Hills at her desk in the call center.One of the Cleveland Sight Center’s success stories is Rhonda Hills, who began her journey with the agency in the early 2000s to obtain eye care services due to a vision impairment. Rhonda received training on how to use a white cane and magnifiers for reading. From there, Rhonda was referred to CSC’s Employment Services department to work with an employment specialist to assist with her job search in finding a customer service position. During her job search Rhonda gained skills in interviewing, how to update her resume and how to create her 30 second commercial in order to gain confidence on selling herself to employers. She attended job fairs and interview sessions, and both she and the employment specialist conducted internet searches to apply for various customer services positions.

Rhonda found a work-at-home call center position, but the company didn’t know that Rhonda needed screen magnifying software to read a computer screen, so she was released; however, the right fit was discovered at Cleveland Sight Center’s Call Center where Rhonda takes inbound calls for the Office of the Secretary of State Frank LaRose with the use of screen magnifying software. Rhonda has received several job accommodations and accolades from customers on her excellent customer service skills during her tenure at Cleveland Sight Center.