This Week at CSC

-Keeping you “In the Know…” 11/20/20

Click here for a weekly archive of what's happening at CSC.

Happy Thanksgiving and Thank You!

-A most Happy Thanksgiving and Thank You to all CSC staff members, board trustees, clients, donors, volunteers and friends of the agency for your tremendous support during the year. All challenges aside, CSC continues to make a difference in the lives of thousands of people, providing resources, training, opportunities and confidence to become independent or regain independence and educating the community. Because of you, our agency thrives and continues to be a leader in vision rehabilitation.

-Please note CSC will be closed on Thursday, November 26th and Friday, November 27th. The agency will be open normal business hours on Wednesday, November 25th and the weekly “In The Know” will not publish next week, resuming distribution on Friday, December 4th.

Annual Appeal is Underway:

-The agency’s Annual Appeal to donors and prospects dropped in the mail earlier in November. This fall’s Appeal, which supports all areas of the agency, is titled “Believe in Me” and highlights Call Center Escalation Specialist Shameka Elliott. Shameka shares her impactful story of vision loss and the impact CSC made on her. To view this year’s piece, visit CSC’s website or click here. Thanks to the Development and Marketing teams for their collaborative effort in getting this fall’s Appeal produced. If you would like a hard copy of the Appeal, contact Haley Marblestone (x4565 or

#GivingTuesday is December 1st:

-#GivingTuesday is right around the corner on December 1st!

#GivingTuesday was created in 2012 as a simple idea: a day that encourages people to do good. Over the past seven years, it has grown into a global movement that inspires hundreds of millions of people to give, collaborate and celebrate generosity.

Here’s what we’re doing:

1. All #GivingTuesday donations will support the Empowerment Fund. The Empowerment Fund provides essential financial assistance for low income clients to obtain vital devices and training.

2. On average, a client receives over $500 from the Empowerment Fund. Our $25,000 goal will provide 50 clients with all of the tools, services and training they need to maximize their remaining vision, achieve independence, go back to work and improve their quality of life.

Support on #GivingTuesday will ensure we don’t have to turn clients away because of the inability to pay. Join us in believing that our clients can find their new purpose in life after vision loss. Join us in believing in those 50 clients that will be empowered through your donation.

-> To stay updated on our #GivingTuesday goals, follow us on social media, view our website and take part in our #WhyIBelieve movement:

  • Print this sign and write why you believe on it. Why do you believe in the blind and visually impaired community?
  • Take a picture of yourself holding the sign and share it on social media using #WhyIBelieve.
  • Make sure to tag Cleveland Sight Center!

As an employee of CSC, you have a unique perspective and story to share. We are so excited to see your #WhyIBelieve statements on social media. If you are comfortable, we will share your post on CSC’s Facebook page and on the lobby TV so we can share our story to a broader audience! If you do not have a social media account, please send Megan Sigler ( a picture of you with your sign and she will post it on CSC’s social media.

Check out the digital toolkit or Cleveland Sight Center’s Facebook page for #WhyIBelieve Movement examples.

A #WhyIBelieve post on social media or photo submission will gain you one entry for a chance to win a gift card and various CSC swag!

What’s Happening at CSC:

-The CSC Outreach team filmed an interview with Lori Betz, host of the “Golden Years” television program, on Brunswick Area Television this week. The segment will air in January 2021 and will run eight times per week for the entire month of January. They also recorded an interview with Joe Tomsick, CEO of the Lake County Council on Aging and host of the “Our Aging World” radio program. The CSC segment is part of an hour-long program that will air Saturday, November 21st at 2:00 p.m. on 101.5 FM and 1330 AM Integrity Radio (WINT).

-Two residents, Dr. Shelley from University Hospitals and Dr. Julia from Summa Healthcare, visited CSC this week to observe the Low Vision Clinic and also tour the agency.

-The last poetry session in this series was held earlier this week on Monday. Thanks to intern Shayna for leading the group through these sessions, which were well-attended and enjoyed by the clients who participated. One client provided this feedback: “I love that you [the Sight Center and Shayna] take me into a different world—a world that’s light and frothy. I’m just flabbergasted. It takes a lot of gumption and patience to do these things. Thank you to everyone who made this possible.”

-Some other bright spots from recent Leisure and Lifestyle Services (LLS) programming includes two different clients purchasing keyboards so that they can use them for talent shows, Music Group, and Jam Sessions; and another client mentioning “we practice answering trivia questions every single day so that we can prepare for Mondays.”

Feedback from the recently-created “Improv!” sessions led by volunteer Tim, who worked for the Great Lakes Theatre Festival for 16 years: “I loved it! It was so fun and entertaining. Tim is such a character — I’d love to have dinner with him.”

And from last week’s Winner’s Club, which welcomed author Annie Hogsett: “Annie was so informative, helpful, and charming. She is just a magnificent human, and we were so lucky to have her. I learned so much, and am excited to take her advice about my writing. Please have more events like this in the future!”

The LLS team is very excited to see many clients actively involved in recreation and incorporating what they do into their day-to-day lives, working to achieve their goals of helping clients create balanced lifestyles, as well as nurturing passions and talents.

-Financial assistance through the Senior Independence Fund (SIF) recently helped a client purchase a pocket talker that enhances hearing. The client can now communicate with her family during COVID-19. A recent follow-up call made by Jim Hlavaty to a family member after Erin St. Denis had visited the client and dropped off equipment led to this feedback: the family member stated the pocket talker from CSC has been a “godsend”. Additionally, the family member stated “you [Erin] have been the only person to evoke joy for her [the client] since the pandemic started. That when you last saw her – she smiled, she remembered your voice, she was happy you were there.”

-Volunteer Services is collecting and curating a virtual gratitude space. Accepting grateful reflections from now through the end of the year, thankful thoughts summitted by any member of the CSC community will live on CSC's website, and will be shared on social media, in community emails and on display through the lobby TV at CSC's main campus. To submit your gratitude email contact Melissa Mauk at Please note that any items submitted for use are subject to sharing on CSC's website, social media and any other platforms.

-Reminder: Now is the perfect season to check in with your volunteers. With the turn of the year, schedules and availability may be changing, however, there are many other reasons to check in with volunteers at this time as well. Please take a quick 3 minutes to watch a video on why and how to check in with volunteers you work with here

-With the new year around the corner, please be sure to contact Melissa Mauk (x4581 or with any volunteer requests, ideas or projects for the coming season. 

-The Eyedea Shop will be closed to staff members on Tuesday, November 24th and Wednesday, November 25th for inventory. Store associates will assist any walk-ins to Cleveland Sight Center, if needed.

Items of Note:

-Freedom Scientific releases Version 2021 of JAWS, ZoomText, and Fusion. Significant new features include:

  • Ask Sharky or Zoomy for help with some of the most common features found in JAWS and ZoomText
  • Picture Smart now allows users to analyze images as you encounter them navigating webpages such as Facebook
  • OCR from JAWS and Fusion directly to Microsoft Word
  • Microsoft Teams users benefit from Improved navigation options and shortcut keys for features like hand raising and ending calls
  • Support tool simplifies the user experience when working with Technical Support to resolve issues

To read more, click here.

-Don’t forget you can make CSC “smile” this holiday season and throughout the year! When buying online items from Amazon, remember to shop at and select Cleveland Sight Center as your charity of choice. AmazonSmile will then donate .5% of your purchase back to CSC! Did you know CSC is approaching $1,000 in donations since we signed up for the program in 2018? Happy shopping!

-CSC’s fiscal management department will be working with our auditors December 1st and 2nd to begin preliminary work for the 2020 fiscal year.

-Remember the main building will not be open to staff, clients or walk-ins on Fridays through the end of January. The Eyedea Shop will be available through phone orders and online orders.

Did You Know?

-The popular “3 Musketeers” candy bar originally sold as three separate pieces of candy, each piece with a unique flavor. The three flavors were vanilla, strawberry and chocolate. But, during World War II, the manufacturers changed it to one large piece of chocolate, as the vanilla and strawberry flavorings became hard to come by.